Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
You. Smart. Thing.

Guiding people to venues & events the smart way

Supporting personalised travel from You. Smart. Thing.

Travel Assistant FAQs

Topics

  1. Need help?
    1. Report a Bug
      Report a Bug
    2. Production Incident
      Production Incident
  2. Dashboard Support
    1. Getting Started
    2. Get to know your Dashboard
    3. My Organisation - Contingency Status
    Show 4 more

Suggested forms

  • Production Incident in You. Smart. Thing. Service Desk

    This form is for any issues found in our production environment.

  • Report a Bug in You. Smart. Thing. Service Desk

    Tell us the problems you're experiencing.

  • Welcome Form in You. Smart. Thing. Service Desk

    this form is to support the onboarding and setup of new customers

Powered by Jira Service Management
{"xsrfToken":"dfb7769cba3557b5f72087e388e249db4ed74963_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0f8ed7d9-209d-45c0-93c6-b1e3a7cec69f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZWQ3MGYyMC0xZjI3LTQ2ZDUtYWIyZC03YjM2ZjE0NTYxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmOGVkN2Q5LTIwOWQtNDVjMC05M2M2LWIxZTNhN2NlYzY5ZiI6WyJyZWFkIl19LCJleHAiOjE3NzY5MTE5NDcsIm5iZiI6MTc3NjkxMTM0N30.7SpTvQaQTtpJzJ8xQap028SsgEek6nEzEgb0-Q4sigI&client=aed70f20-1f27-46d5-ab2d-7b36f1456116&mode=fit","logoId":"0f8ed7d9-209d-45c0-93c6-b1e3a7cec69f","isLogoAvailable":true,"helpCenterTitle":"Guiding people to venues & events the smart way","sharedPortalName":"You. Smart. Thing.","userInitialAnnouncementHeader":"Supporting personalised travel from You. Smart. Thing.","userInitialAnnouncementMessageWiki":"<p><a href=\"https://yousmartthing.atlassian.net/servicedesk/customer/portal/2/article/431783937?src=-1935322987\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Travel Assistant FAQs </a></p>","translations":{"en-US":{"helpCenterTitle":"Guiding people to venues & events the smart way","sharedPortalName":"You. Smart. Thing.","announcementHeader":"Supporting personalised travel from You. Smart. Thing.","announcementMessage":"[Travel Assistant FAQs |https://yousmartthing.atlassian.net/servicedesk/customer/portal/2/article/431783937?src=-1935322987]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#008489","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/696200da-a094-48c9-b8b6-e9cf6e332444/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZWQ3MGYyMC0xZjI3LTQ2ZDUtYWIyZC03YjM2ZjE0NTYxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5NjIwMGRhLWEwOTQtNDhjOS1iOGI2LWU5Y2Y2ZTMzMjQ0NCI6WyJyZWFkIl19LCJleHAiOjE3NzY5MTE5NDcsIm5iZiI6MTc3NjkxMTM0N30.A6TCqkhl1HzLH9NuqFKBrg2teP30QjNBCysSPTu5Wlg&client=aed70f20-1f27-46d5-ab2d-7b36f1456116&height=300&mode=fit","bannerMediaApiFileId":"696200da-a094-48c9-b8b6-e9cf6e332444","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=yousmartthing","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"dfb7769cba3557b5f72087e388e249db4ed74963_lout","baseUrl":"https://yousmartthing.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://yousmartthing.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"aed70f20-1f27-46d5-ab2d-7b36f1456116","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b0896a2ae77a45a7886d329452154c41","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://yousmartthing.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}