Guiding people to venues & events the smart way
Suggested forms
Tell us the problems you're experiencing.
Get assistance for general IT problems and questions.
If you are an existing customer and would like a configuration change, get in touch!
{"xsrfToken":"90219c26d09211aa6dcc7252ac91d2112762e1c8_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0f8ed7d9-209d-45c0-93c6-b1e3a7cec69f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZWQ3MGYyMC0xZjI3LTQ2ZDUtYWIyZC03YjM2ZjE0NTYxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmOGVkN2Q5LTIwOWQtNDVjMC05M2M2LWIxZTNhN2NlYzY5ZiI6WyJyZWFkIl19LCJleHAiOjE3NDMxMjczOTYsIm5iZiI6MTc0MzEyNjc5Nn0.H-10XuDJHLKIMw24QPWA7ZWNuzQ9_7XyCjiy1TdIb58&client=aed70f20-1f27-46d5-ab2d-7b36f1456116&mode=fit","logoId":"0f8ed7d9-209d-45c0-93c6-b1e3a7cec69f","isLogoAvailable":true,"helpCenterTitle":"Guiding people to venues & events the smart way","sharedPortalName":"You. Smart. Thing.","userInitialAnnouncementHeader":"Supporting personalised travel from You. Smart. Thing.","userInitialAnnouncementMessageWiki":"<p><a href=\"https://yousmartthing.atlassian.net/servicedesk/customer/portal/2/article/431783937?src=-1935322987\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Travel Assistant FAQs </a></p>","translations":{"en-US":{"helpCenterTitle":"Guiding people to venues & events the smart way","sharedPortalName":"You. Smart. Thing.","announcementHeader":"Supporting personalised travel from You. Smart. Thing.","announcementMessage":"[Travel Assistant FAQs |https://yousmartthing.atlassian.net/servicedesk/customer/portal/2/article/431783937?src=-1935322987]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#008489","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/696200da-a094-48c9-b8b6-e9cf6e332444/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZWQ3MGYyMC0xZjI3LTQ2ZDUtYWIyZC03YjM2ZjE0NTYxMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5NjIwMGRhLWEwOTQtNDhjOS1iOGI2LWU5Y2Y2ZTMzMjQ0NCI6WyJyZWFkIl19LCJleHAiOjE3NDMxMjczOTYsIm5iZiI6MTc0MzEyNjc5Nn0.NwTZABnOP3XQDCBCjpltHLbXl1qMlDJEeNI8ZSjt500&client=aed70f20-1f27-46d5-ab2d-7b36f1456116&height=300&mode=fit","bannerMediaApiFileId":"696200da-a094-48c9-b8b6-e9cf6e332444","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=yousmartthing","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"90219c26d09211aa6dcc7252ac91d2112762e1c8_lout","baseUrl":"https://yousmartthing.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://yousmartthing.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"aed70f20-1f27-46d5-ab2d-7b36f1456116","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"512e521b22ca4ae085db50bf7be31110","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}